Shipping and delivery times
For completed orders and receipt of payment by 12 noon, we usually ship your goods on the same day.
We ship from Germany with DHL or Deutsche Post.
Deliveries within the EU are shipped free of charge for orders over 49 €. For baskets under 49 € we charge a flat rate of 4,90 €.
Deliveries outside the EU are subject to a flat-rate shipping charge of €12.90.
- Germany: 1-2 working days
- Austria: 1-2 working days
- other EU countries: 2-6 working days
- outside EU: 2-8 working days
We ship to the EU and the following countries outside the EU:
Andorra; Albania; Bosnia-Herzegovina; Iceland; Lichtenstein; Macedonia; Moldova Republic; Montenegro; Norway; Switzerland; Serbia; Ukraine, Belarus;
(For countries outside the EU and EU countries that are not part of the European Customs Union, please refer to the "Customs and Taxes" provisions below).
As a rule, you will receive the link to the shipment tracking directly after our goods have been dispatched.
Customs and taxes
For end customers within the EU, taxes are included in the sales price.
For countries outside the EU and EU countries that are not part of the European Customs Union, customs duties and taxes (e.g.: import sales tax) may apply. These customs fees and taxes must be paid by the customer (buyer). We do not charge VAT to customers from countries outside the EU and EU countries that are not part of the European Customs Union.